# FAQ — Auto Glass Lubbock (Lubbock, TX)

## Does insurance cover hail damage to my windshield in Lubbock?
Yes. Hail damage is covered under comprehensive auto insurance — the same coverage that protects against theft and fire. If you have comprehensive coverage, your windshield replacement is covered, typically minus your deductible. Many Lubbock drivers carry a $0 or $100 comprehensive deductible, meaning the replacement costs them nothing.

## How much does windshield replacement cost in Lubbock TX?
Windshield replacement in Lubbock typically costs $200–$500 depending on your vehicle make, model, and whether ADAS recalibration is required. If you carry comprehensive auto insurance, you pay only your deductible — often $0 to $100 — and insurance covers the rest.

## Will a hail claim raise my insurance rates in Texas?
Hail damage is a comprehensive (not collision) claim and generally does not raise your liability rates. Comprehensive claims are weather events — acts of nature — not at-fault incidents. However, multiple comprehensive claims in a short period may affect your renewal in some cases. Your agent can clarify your specific policy terms.

## How long does windshield replacement take in Lubbock?
A typical windshield replacement takes 60 to 90 minutes on-site, whether at our shop or via mobile service at your location. After installation, allow approximately one hour for the urethane adhesive to cure before driving. ADAS recalibration, if required, adds additional time.

## Do you offer mobile auto glass service in Lubbock?
Yes. We send certified technicians to your home, office, Texas Tech University campus, medical district, or anywhere in Lubbock County. Mobile service carries the same insurance coverage and OEM-quality glass as an in-shop replacement. Same-day availability is common, especially during hail season.

## How soon should I replace a hail-damaged windshield?
As soon as possible. A cracked or pitted windshield compromises your vehicle's structural integrity — the windshield supports up to 45% of roof crush resistance in a rollover. Texas law also requires an unobstructed field of vision. Lubbock's temperature swings between hot days and cool nights accelerate crack propagation, so acting quickly prevents a chip from becoming a full replacement.

## Does my deductible get waived for windshield repair in Texas?
Texas does not have a zero-deductible windshield law. However, many Texas comprehensive policies waive the deductible for glass repairs (chips and cracks), since a $75–$150 repair is far less expensive than a $300–$500 replacement. Check your policy declarations page or ask your agent whether you have a glass repair waiver.

## What areas near Lubbock do you serve?
We serve Lubbock and all of Lubbock County, including Wolfforth, Slaton, Shallowater, Idalou, Abernathy, and Levelland. Mobile service is available throughout this area — our technicians come to your location so you don't need to drive to a shop.
